Warranty

Warranty

NeoBlade products include a limited warranty against manufacturing defects.

Warranty period:
30 days from delivery

The warranty covers:
- Manufacturing defects
- Electrical issues not caused by misuse
- Items arriving damaged or not functioning correctly

The warranty does not cover:
- Accidental damage
- Water damage
- Drops or impact damage
- Product modification
- Normal wear and tear
- Damage caused by incorrect charging or misuse

If you believe your item has a defect, contact us at:
support@neobladestore.com

Please include your order number, a description of the issue, and clear photos or video showing the problem.

We will review your request and offer the best solution depending on the issue.